However, after examining the contract, I discovered it didn’t reflect the special discounts or system aspects talked about, including the 500GB of knowledge and extra reductions for pre-authorized payments.
Was once the chief and The rationale I have been a faithful Telus custiomer For several years. But This can be about to alter!!
However, the most effective just occurred. Soon after talking to Telus enterprise, I wasn't satisfied with the strategy offered and questioned to be tranferred on the LOYALTY dept. She adjusted the price of the info prepare but greater the price of the telephone for just a Web of -$1. WHAT A JOKE!!!
@chris14 I wished to very clear up some inaccurate info. We will fix TELUS owned downed traces at no demand. We'll only clear away the line fully for construction/renovation needs but there's a charge concerned. We despatched you a private information in case you want to maneuver ahead with both circumstance.
It is possible to only modify it. I waited for an hour or so on the telephone to speak to a human. He was handy, but needed to redirect me to another particular person. I used to be then on hold for one more hour. They available me a greater deal, but it was not what was provided on line. Individuals specials are For brand new customers. For a faithful customer I would have to pay $seventy eight in comparison to $60 for the new customer, for the service I preferred.
with the Black Friday i named Telus to get me a whole new cell line for my daughter if there's a offer like i acquired previously for my other Youngsters as a loyal customer with Telus.
I wasn't telling but seeking to talk to him still he obtained mad and hung up. This is absurd and intensely Awful customer service. I is going to be pulling my two traces from Telus . If Here is the customer service buyers are having from the reps than you must source it in other places. I are with Telus for around fourteen a long time and It is quite unhappy that it's got arrive at this . Considering these threads and responses left Telus technical support by Some others it seems I am not the only a single.
I have already been contacting and calling Telus and had a chat While using the AI that did not look to grasp what I was inquiring.
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The hrs they've got are certainly not Functioning perfectly with my operate and caring for an elderly loved one busy routine. I also chatted Nonetheless they advised me I ought to simply call in.
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Hello Everybody, I really need to Speak to customer service with regard to modifying a payment arrangement. I wanted to know when there is an email or other technique to Get in touch with them due to the fact I am Operating, and many occasions I seek to get in touch with And do not get to speak to somebody prior to I must cling up.
The TELUS workforce acknowledges that our operate spans lots of Territories and Treaty areas and we've been grateful for the traditional Knowledge Keepers and Elders who will be with us currently, individuals who have long gone in advance of us as well as the youth that encourage us.